YUMA RoboticsYUMA ROBOTICS

HOSPITALITY, REIMAGINED

Deliver every guest requestwithout adding routine work.

YUMA autonomously carries room service, amenities, and guest requests through hotel corridors and approved elevator workflows, with local installation and support across the UAE.

Request tailored pricing
Hotel workflowReception → Elevator → Guest floor
Elevator integration planningTwo independent compartmentsUAE installationLocal support

BUILT AROUND HOTEL OPERATIONS

A deployment pathway, not a product drop-off.

Every property is different. YUMA is introduced through a practical review of routes, elevator conditions, loading points, guest handoff, staff training, and technical support.

UAE installation

Site assessment, deployment planning, mapping, and staff onboarding delivered locally.

Elevator integration

A deployment plan built around the hotel’s elevator environment and operating workflow.

Two independent compartments

Separate upper and lower doors help teams organize secure, multi-stop delivery runs.

Local technical support

A UAE-based team supports commissioning, training, and ongoing hotel operations.

LESS ROUTINE WORK

More remarkable hospitality.

Every trip between a service area and a guest room takes skilled hotel employees away from the human moments that define a stay.

  • Peak-hour room deliveries compete for the same staff.
  • Late-night requests need consistent handling.
  • Guests expect visible progress and reliable handoff.
  • Operations teams need a workflow that fits the property.

ONE CLEAR OPERATING FLOW

From the first request to the final handoff.

YUMA carries the journey. Your team remains in control of what is loaded, where it goes, and how the guest experience is handled.

  1. 01

    Guest request

    A room-service, amenity, or concierge request enters the hotel’s normal operating workflow.

    YUMA positioned in a hotel reception environment
  2. 02

    Staff loads YUMA

    A team member places the order in one of two independent compartments and selects the destination.

    Hotel team member loading a room-service bag into YUMA
  3. 03

    Autonomous elevator journey

    YUMA navigates mapped corridors, avoids obstacles, and follows the approved elevator workflow.

    YUMA hotel delivery robot inside an elevator
  4. 04

    Secure guest handoff

    At the destination, the guest is notified and retrieves the order from the assigned compartment.

    YUMA arriving in a hotel guest corridor

ONE ROBOT, MULTIPLE HOTEL MOMENTS

Put routine journeys on a smarter route.

Use YUMA where repeatable, lightweight deliveries are taking hotel teams away from guests and core operations.

YUMA carrying a hotel room-service order

USE CASE 01

Room service

Move prepared food and beverages from the service point to the guest floor without assigning a team member to the full journey.

Discuss this workflow with YUMA →

OPERATIONAL VALUE ESTIMATOR

How much team time is tied up in delivery journeys?

Use your own assumptions. This model estimates staff time exposed to reassignment; it is not a promise of savings or a financial guarantee.

MONTHLY ESTIMATE

Staff time currently spent on deliveries266 hours
Time potentially available for reassignment172.9 hours
Operational value of that timeAED 5,533

Estimate only. Excludes robot pricing, deployment cost, service coverage, workflow exceptions, and property-specific constraints.

Get my personalized ROI report
Front view of the YUMA hotel delivery robot showing two compartment doors
01

Upper compartment

02

Independent lower door

FITS THE OPERATION

Designed around the hotel journey.

YUMA combines autonomous navigation with two separately accessible delivery compartments. Deployment is configured for the hotel’s mapped routes, elevator environment, loading point, guest handoff, and charging location.

Mapping and navigation
Approved routes are mapped during deployment.
Obstacle handling
Sensors support navigation around people and objects.
Guest handoff
The assigned compartment is used at the destination.
Charging workflow
A dedicated charging location is included in site planning.
Explore the full operating flow →

PRODUCT DETAILS

The right dimensions for hotel movement.

A slim footprint, two delivery compartments, and a deployment process designed for real corridors and approved hotel routes.

YUMA robot dimensions: 1000 millimetres high, 490 millimetres deep, and 420 millimetres wide
Overall dimensions
1000 × 490 × 420 mm
Compartments
Two independent delivery compartments
Upper compartment opening
320 × 315 mm
Lower compartment opening
320 × 235 mm
Typical operation
6–8 hours, depending on route and workload
Navigation
Autonomous mapping, obstacle detection, and route planning
Deployment
Site assessment, mapping, training, and UAE support
Download technical specifications

WATCH THE CATEGORY IN ACTION

Why guests remember robot delivery.

Selected guest-view videos show how autonomous hotel delivery is experienced in hospitality environments. These clips illustrate the category and are not presented as YUMA client deployments.

Guest-view category footage supplied by YUMA Robotics.
Hospitality robot category footage; not a claimed YUMA deployment.

UAE HOTEL PILOT PROGRAM

Evaluate YUMA against your own workflow.

Where a pilot is appropriate, the scope is agreed around the property’s route, elevator environment, delivery types, operating window, training needs, and measurable success criteria.

  • Defined route and service workflow
  • Site and elevator readiness review
  • Staff onboarding and operating guidance
  • Agreed evaluation criteria before the pilot begins
  • Clear next-step proposal after evaluation
Ask about a hotel pilot →

A CLEAR PATH TO DEPLOYMENT

Request a tailored commercial proposal.

Commercial terms are prepared for the property and deployment scope. No generic price table can reflect elevator work, support, training, or multi-property requirements accurately.

  1. 01Initial hotel consultation
  2. 02Site and elevator assessment
  3. 03Live demonstration or agreed pilot
  4. 04Deployment and support proposal
  5. 05Installation, mapping, and training
Request a tailored quote

PRACTICAL ANSWERS

Questions hotel teams ask before a demo.

How much does YUMA cost?

Pricing depends on the hotel environment, elevator scope, deployment requirements, and commercial model. The YUMA team prepares a tailored quotation after an initial consultation and site assessment.

Can YUMA integrate with hotel elevators?

Elevator operation is assessed for each property. The team reviews the elevator environment, access requirements, route, and deployment scope before confirming the integration plan.

Does installation require major building changes?

Not by default. Requirements vary by property, especially around elevators, connectivity, and charging location. Any required work is documented during the site assessment before deployment.

What can YUMA deliver?

Typical hotel workflows include room-service orders, bottled water, towels, toiletries, small guest amenities, meeting-room supplies, and other items that fit safely inside the two compartments.

How does YUMA respond to obstacles?

YUMA uses its navigation and sensing system to detect and avoid obstacles on mapped routes. Final route suitability and operating rules are confirmed during deployment.

What support is available in the UAE?

The local deployment pathway includes site assessment, installation planning, mapping, staff training, and ongoing technical support under the agreed service plan.

Can we evaluate YUMA before a wider rollout?

Yes. Hotels can request a live demonstration and discuss a structured pilot. Scope, duration, success criteria, and commercial terms are confirmed for each property.

BOOK A LIVE HOTEL DEMO

Put YUMA on your guest journey.

Tell us about the property and the workflow you want to improve. The next step is a short consultation to review routes, elevator conditions, delivery volume, and demonstration options.

Put YUMA on your guest journey.

See how autonomous delivery can fit your hotel’s operations, elevators, service standards, and staffing model.

Book a hotel demo